Delivery

Fast and Reliable Shipping

At Pure Ceylon Gems, we understand the importance of timely delivery. Once your order is placed, we carefully process and dispatch it as quickly as possible through Australia Post. With their trusted network and delivery options, your natural gemstones will arrive safely and securely, ensuring a seamless shopping experience every time.

Secure and Trackable Shipping

Secure and Trackable Shipping

At Pure Ceylon Gems, we prioritize the safe and timely delivery of your precious gemstones. We partner with Australia Post to ensure reliable shipping options for both domestic and international customers, with tracking provided for peace of mind.

Domestic Shipping

Orders are dispatched promptly and delivered via Australia Post’s Parcel Post service. Estimated delivery times are as follows:

  • Within Queensland: 2–4 business days
  • Interstate (e.g., New South Wales, Victoria, etc.): 3–6 business days

Please note these timeframes are estimates, and actual delivery times may vary based on location and Australia Post’s operations.

International Shipping

We offer a variety of international shipping options to cater to your needs:

  • International Courier: The fastest option, delivering to major metro areas in as little as 2–4 business days.
  • International Express: A balance of speed and cost, with delivery in approximately 4–8 business days to major destinations.
  • International Standard: An economical choice, delivering parcels in 6–10 business days, depending on the destination.
  • International Economy: The most budget-friendly option, with delivery times exceeding 20 business days.

For more details on international delivery times and specific country information, visit Australia Post International Delivery Times.

https://auspost.com.au/sending/delivery-speeds-and-coverage/international-delivery-times

 

Order Confirmation & Shipping Details

Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your parcel’s journey through Australia Post. Orders placed before 12:00 PM (local time) on business days are typically processed and dispatched the same day, while those placed after this time, or on weekends and public holidays, are dispatched the next business day. We process shipments Monday to Friday, excluding public holidays, ensuring your precious gemstones are handled with care and delivered promptly.

Your Order
is on Its Way

Once your order has been shipped, you will receive a tracking number to monitor your parcel’s progress through Australia Post. Please note that we do not have access to additional tracking information beyond what is provided by the shipper. For international or expedited shipping, rates are calculated based on the weight of your order and the destination. Rest assured, we aim to make the shipping process as smooth and transparent as possible.

Carriers
and Notifications

Once your order has been shipped, you will be notified with the shipping details. We ship via Australia Post and provide a tracking number whenever possible, enabling you to monitor your order’s journey. Please allow at least 12 hours for the tracking information to update on Australia Post’s website before checking the status of your shipment. Rest assured, we strive to keep you informed every step of the way.

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